Getting Started

Prepare your lab before MLA activation.

This checklist helps a new MLA customer collect the basic setup details before first login, branch configuration and routine entries.

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KEEP READYLab identity • Branch • Staff • Doctors • Accounts

You do not need to prepare every optional master on day one. Start with the details your current workflow actually uses.

Before first setup

Details worth preparing in advance

Use this as a simple checklist. Optional items can be added later when required.

LAB

Lab identity

  • Lab / business display name
  • Admin name
  • Main Branch name
  • Authorized account email
ROLE

Staff & branch plan

  • Main Staff name
  • Sub Staff names if applicable
  • Assigned Branch for each Staff user
  • Temporary/replacement access only when needed
DR

Daily Registration masters

  • Doctor names
  • Services you use
  • Case destination / Branch choices
  • Doctor incentive settings where applicable
ACC

Accounts setup

  • Cash / Bank / UPI accounts used by the lab
  • Opening balances only when verified
  • Expense names used regularly
  • Branch → Head Office settlement flow
LABS

Partner labs

  • Lab-to-Lab names
  • Outsource Lab names
  • Any opening balance that is already verified
  • Avoid guessing old balances
VB

Vendor / Stock Bills

  • Vendor names
  • Current unpaid bill details if you plan to enter them
  • Bill PDF/JPG/PNG files if attachment is required
  • Know whether the Branch or Company paid the bill
Setup sequence

A clean way to start MLA

Follow the order below so the lab, branches and role context are clear before routine accounting starts.

  1. 1
    Authorized login is provisionedMLA Customer Care prepares the authorized account access. The current app does not provide public self-service authentication sign-up.
  2. 2
    Complete first Lab activationOn eligible first login, confirm the Lab name, Admin name and Main Branch name. Trial Day 1 starts from first activation.
  3. 3
    Confirm Branch and Staff structureSet the Branch context and only the Staff access that is actually required for that lab.
  4. 4
    Add the masters you needDoctors, payment accounts, L2L labs, Outsource Labs, expense names and vendors can be prepared according to your live workflow.
  5. 5
    Begin daily entries carefullyCheck date, Branch, Doctor, amount and payment details before saving. Do not duplicate historical entries just to test the screen.
  6. 6
    Verify statements and backupAfter real workflow starts, review the relevant statement/PDF and keep an authorized backup where appropriate.Read Backup & Data Guide
Existing data or another software?

Review old data before you move anything.

If you need existing-software integration or historical data assistance, contact Customer Care before manually recreating balances. Opening balances, pending amounts and old paid bills should come from verified records, not estimates.

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Never send these to support
PasswordOTPRecovery CodeKeystore Password

For support, share only the account email, Lab/Branch, user role, screen/error message and the time the issue occurred.

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