1. Acceptance
By activating, accessing or using MLA, the customer agrees to these Terms & Conditions and any order, invoice or written commercial terms provided for the customer’s subscription or branch activation.
2. Account and role access
Access is provided according to the activated plan, branch entitlement and assigned role. Customers are responsible for keeping credentials secure, assigning staff access appropriately and promptly disabling access that is no longer required.
3. Customer data and entry accuracy
MLA processes information entered by authorized users. The customer remains responsible for the accuracy, legality and business meaning of entries, including registrations, expenses, payments, balances, vendor records and reports.
4. Trial, plans and payments
Eligible new customers may receive a 30-day trial. Paid access is activated according to the selected plan and confirmed payment. Current published prices are exclusive of applicable GST unless stated otherwise. Additional branches may require separate activation.
Renewal, branch activation and other commercial charges are governed by the pricing displayed on the website or the written terms provided at purchase.
5. Service availability
MLA relies on internet connectivity, customer devices and third-party cloud infrastructure. Reasonable efforts are made to maintain service availability, but uninterrupted or error-free operation cannot be guaranteed.
6. Acceptable use
Users must not attempt unauthorized access, bypass security controls, interfere with tenant isolation, reverse engineer protected service components, misuse another customer’s data or use MLA for unlawful activity.
7. Updates and changes
MLA may release fixes, security updates, interface changes and feature improvements. Where appropriate, the service may require customers to use a supported version to maintain security and reliability.
8. Accounting and professional responsibility
MLA is an accounting and operations software tool. It does not replace professional accounting, tax, legal or regulatory advice. Customers should obtain appropriate professional advice for statutory filings, tax treatment and legal compliance.
9. Suspension or termination
Access may be restricted when a trial or paid entitlement expires, required payments are not completed, security abuse is detected or continued access would violate these terms or applicable law. Customer data handling after termination is subject to the Privacy Policy and applicable contractual or legal requirements.
10. Limitation
To the maximum extent permitted by applicable law, MLA is not responsible for losses caused by incorrect customer entries, unauthorized credential sharing, unsupported devices, third-party outages, customer network failure or use outside the intended service workflow.
11. Contact
For subscription or account questions, contact Modern Lab Accounting Customer Care at 8667486675 or modernlabacc@gmail.com.